Privacy Policy

Sykes Cleaning Group Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.sykescleaning.com/. Please read this policy carefully to understand our practices regarding your information.

1.Definitions and Interpretation

In this Privacy Policy, the following definitions are used:

Data –

Collectively all information that you submit to Sykes Cleaning Group Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Data Protection Laws –

Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.

GDPR –

The UK General Data Protection Regulation.

Sykes Cleaning Group Limited, we or us –

Sykes Cleaning Group Limited, a company incorporated in England and Wales with registered number: 13414309, whose registered office is at: 167 - 169 Great Portland Street, London, England, W1W 5PF.

or you –

Any third party that accesses the Website and is not either (i) a subcontractor of Sykes Cleaning Group Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Sykes Cleaning group Limited and accessing the Website in connection with the provision of such services.

Website –

The Website that you are currently using, https://www.sykescleaning.com/, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context require a different interpretation:

The singular includes the plural and vice versa;
References to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this Privacy Policy;
A reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” is understood to mean “including without limitation”;
References to any statutory provision includes any modification or amendment of it;
The headings and sub-headings do not form part of this Privacy Policy.

2. Scope of this Privacy Policy

a) This Privacy Policy applies only to the actions of Sykes Cleaning Group Limited and users with respect to this Website. It does not extend to any website that can be accessed from this website including, but not limited to, any links we my provide to social media websites.

b)For purpose of the applicable Data Protection Laws, Sykes Cleaning Group Limited is the “data controller”. This means that Sykes Cleaning Group Limited determines the purpose for which, and the manner in which, your data is processed.

3. Information We Collect

We may collect the following types of information:

Personal Information: Information such as your name, email address, phone number, or other contact details that you voluntarily provide through forms on our site.
Usage Data: Information about your interaction with our website, including IP address, browser type, pages visited, time spent on each page, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies, beacons, and similar technologies to track activity on our website and store certain information.

4. Cookies

Below is a list that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know.

5. How We Use Your Information

We may use the information we collect for various purposes, including to:

Operate and maintain our website
Improve and personalize user experience
Communicate with you, including responding to your inquiries
Send newsletters, marketing, or promotional materials (with your consent)
Monitor and analyse usage to improve our website
Comply with legal obligations and protect our rights

6. Sharing Your Information

We do not sell, trade, or rent your Personal Information. However, we may share information in the following situations:

Service Providers: With third-party vendors who perform services on our behalf (e.g., analytics, email communications)
Legal Compliance: If required by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your information:

The right to be informed
The right to access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling

To exercise these rights, please contact us at legal@sykescleaning.com.

8. Security of Your Information

We use commercially reasonable security measures to protect your data. However, please remember that no transmission over the Internet or method of electronic storage is 100% secure.

Your data will be stored on our system for 5 years, unless you request erasure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of those websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy whenever you visit our website.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Sykes Cleaning Group Ltd.

Legal@sykescleaning.com

01825 713726

167 – 169 Great Portland Street,

London,

England,

W1W 5PF

By using our website, you consent to our Privacy Policy.